Aimee Oldham, DNP, and her staff members were two minutes away from closing their medical clinic for the day when an elderly woman suddenly came through the door. Initially, they told her that they wouldn’t be able to treat her, but after seeing her distress, the team decided to stay late. The woman was experiencing…
When a patient comes in for an appointment with Theron McCormick, MD, he makes sure to eliminate all distractions. He shifts his body to face the patient directly. If they are sitting, he sits as well to make the patient feel more comfortable and less intimidated. If he wants to take notes or refer to…
As a family medicine physician in a rural community, Cori Sumrall, DO, takes seriously the responsibility to care for the whole person. That means that during visits with patients, Dr. Sumrall makes sure they know they can feel comfortable opening up to her about physical problems as well as any mental or emotional issues they…